All services ,provided in our store, are owned by our company Silque Home, registered to Remzi Oğuz Arık Neighborhood Bülten Street 9/14 Başkent Apartment Kavaklıdere Çankaya / Ankara ” the address, and operated by our company.
Our company can collect personal data for various purposes. It is described below that how the personal data is collected and how it is protected.
By filling out various forms and questionnaires on our Membership or our Store, some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members are collected by our Store due to as a matter of course.
Our company may send campaign information, information about new products and promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, the member can change this selection in the account information section or make a notification with the link in the notification message after membership login.
During the approval process carried out via our store or by e-mail, personal information transmitted by our members to our store electronically will not be disclosed to third parties except for the purposes and scope determined by the “User Agreement” we have concluded with our Members.
Our company records and uses the IP address of its members in order to identify problems related to the system and to resolve any problems or disputes related to the service provided quickly. IP addresses can also be used to identify users in general and collect comprehensive demographic information.
Our Company may use the requested information for the purpose of direct marketing by itself or the persons with whom it is in cooperation. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store can be used by our company and persons with whom it is in cooperation, in various statistical evaluations, database creation and market researches without revealing the identity of our members for purposes and beyond the scope of the Membership Agreement
Our company commits to keep confidential information strictly private and confidential, to treat it as a secret and to ensure the confidentiality and maintenance of confidential information, to prevent all or any part of the information entering into public domain or unauthorized use of it or to take all necessary measures to prevent the disclosure to a third party and to show necessary care.
Credit Cart Security
Our company gives priority to the security of credit card holders who make purchases from our shopping sites. Your credit card information is never stored in our system.
There are two things to be aware of when you are in a secure site when you enter the process. One of these is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information shall only be used depending on the sales process and in accordance with the instructions you provide. The information related to the credit card used during the shopping process is encrypted by the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for questioning, independently from our shopping sites. If the card availability is approved , can be sustained for shopping. Since no information about the card can be viewed and recorded by us, it is prevented from third parties from obtaining this information under any circumstances.
The reliability of payment / invoice / delivery address information of orders placed by credit card online is audited by our company against credit card fraud. For this reason, the accuracy of financial and address / telephone information must be confirmed in order to come to the procurement and delivery stage of our shopping sites for the first-time customers. If necessary, a credit card holder or a related bank is contacted to check this information.
Only you can access and change all the information you provide while becoming a member. As long as you secure your member login information, it is not possible for others to access or change information about you. For this reason, during membership transactions, the 128-bit SSL security field is acted upon. This system is an international encryption standard that cannot be broken.
Internet shopping sites with a verse line or customer service service and full address and telephone information are preferred much more today. In this way, you can get detailed information about all the issues that you have in mind, you can get more reliable information about the reliability of the online shopping service company.
Note: We recommend paying attention to the company’s full address and phone number on the internet shopping sites. If you are going to shop, make a note of all the phone / address information of the store where you purchased the product before making your purchase. Confirm by phone before shopping if you do not trust. All information about our company and the location of our company are indicated in all our online shopping sites.
Mail Order Credit Card Information Security
Your identity and credit card information that you send to us by credit card mail – order method shall be kept by our company on the principle of confidentiality. This information is kept for 60 days against possible withdrawals from the credit card with the possible bank and then destroyed. In case of withdrawal of any amount other than the mail – order form approved by you in return for the price of the products you have ordered, you can naturally object to the bank and there is no risk that you can prevent the payment of this amount.
Third Party Websites and Applications
Our store may link to other sites within the website. Our company does not have any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this hereby agreement are solely for the use of our Store and do not cover third party websites.
Exceptional Conditions
In the following limited circumstances, our Company may disclose the information of the users to third parties other than the Provisions of this hereby “Privacy Policy”. These cases are limited;
1.To comply with the obligations imposed by the applicable legal rules, Law, Decree Law, Regulation and so on, issued by the competent legal authority;
- In order to fulfill the requirements of the Membership Agreement ve and other agreements executed by our store with users and to implement them;
- Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;
- In cases where it is necessary to provide information to protect the rights or security of users.
E-mail Security
Never write down your credit card number or password in the e-mails, regarding any order, you send to our Store’s Customer Service. The information in e-mails can be seen by the third parties. Our Company doesn’t give no guarantee under no circumstances for the security of the information transmitted from your e-mails.
Browser Cookies
Our company can obtain information about the users who visit our store and the usage of the website by using a technical communication file (Cookie). Mentioned technical communication files are small text files that a website sends to the user’s browser for storage in the main memory. The technical contact file simplifies the use of the Internet by storing status and preferences about the web site.
The technical contact file helps to obtain statistical information about how many people visit the site, how many times a person visits the site, and how long they stay on the site, and dynamically generate advertisements and content from user pages designed specifically for users. The technical contact file is not designed to retrieve data or any other personal information from the main memory or from your e-mail. Most browsers are initially designed to accept the technical contact file; however, users can change the settings to ensure that the technical communication file does not appear or if the technical contact file is sent, notification can be provided.
Our Company can change the Provisions of hereby “ Privacy Policy” to publish on web site or to send e-mail to users or to publish on its web site at any time. In case of Provisions of Pivacy Policy are changed, it comes into force from the date it is published.
You can send e-mail to info@silquehome.com for any questions and advices relating to our privacy policy. You can connect with our company through the connection information below.
Company Title: Silque Home
Address: Remzi Oğuz Arık Neighborhood Bülten Street 9/14 Başkent Apartment Kavaklıdere Çankaya/Ankara
E-mail: info@silquehome.com
Telephone: +905545152152